RAZLO HELP DESK
Privacy policy
Updated October 19, 2026
Razlo is an in-person word and bluffing game. Gameplay works offline, without signing in. Optional iCloud sync keeps saved settings and completed rounds in your private iCloud database.
What stays on your device
Razlo saves game preferences, language-specific recent-word history and up to 100 completed rounds. Completed rounds may contain player numbers, dealt words (including custom words), roles, the recorded winner, optional notes, enjoyment feedback, rating and duration. Player names, contacts, location, microphone and photos are not requested for gameplay.
Live cards and an unfinished round stay in memory on this device and are not included in the synced library. Onboarding progress and app-review prompt counters are also kept locally.
Optional Apple sign-in
Sign in with Apple is optional. Razlo requests neither your name nor your email. It stores the opaque Apple user identifier in this device’s Keychain, not in the synced game library. Razlo does not retain Apple identity tokens or authorization codes and has no developer-hosted account service.
Disconnecting removes the local Apple identifier and keeps your saved games. To revoke Apple’s authorization, use Manage Apple authorization in Settings → Account & iCloud.
Private iCloud sync
Sync is enabled by default when iCloud is available. You can turn it off in Settings → Account & iCloud. Guest play does not turn off iCloud sync. Sync uses the iCloud account in device Settings, independently of optional Sign in with Apple.
The synced library contains an allowlist of settings and the latest 100 completed rounds. Apple processes and stores that library in your private CloudKit database under its own service terms and privacy policy. Razlo does not publish it to a public database or operate a developer server that receives it. Other devices using the same iCloud account can restore the library.
The local installation can cache libraries separately when the device changes iCloud accounts. Live cards, Apple sign-in credentials and the bundled word, artwork and audio libraries are not part of the synced payload.
Advertising, tracking and diagnostics
The reviewed version of Razlo includes no advertising, tracking, developer analytics service or gameplay network requests. Optional Apple identity and iCloud sync contact Apple services. Apple may separately handle App Store, TestFlight and operating-system diagnostics according to your Apple settings.
These pages do not include analytics scripts, advertising or cookies. A website host may process ordinary request information such as IP address and browser details to deliver and secure the pages.
Retention and deletion
Completed-round history is limited to the latest 100 rounds; recent-word exclusions cover the previous 50 rounds per language. Preferences remain until changed or deleted. Copies may also exist in device backups managed by your operating system or Apple account.
Choose Settings → Account & iCloud → Delete saved data & disconnect to clear saved game preferences, history, cached libraries and the current round on this device, even without internet or iCloud. The action also removes the local Apple sign-in identifier. Onboarding progress, the sync switch and review-prompt counters are not reset by this game-data action.
A minimal reset timestamp and pending deletion request remain so older synced history is not restored. Cloud deletion completes only when sync is enabled and the relevant iCloud account is available. If an account was previously synced, the request stays bound to that account; switching to another account does not delete that account’s cloud library. If this installation has never synced, the request applies to the first iCloud account that subsequently syncs.
Other devices apply the reset when they next sync. New rounds and preference changes made after the reset may be kept. Deleting this app before its pending request syncs can leave the cloud copy unchanged. To erase an older cloud library, complete the pending deletion first. A minimal reset marker can remain in iCloud to prevent old devices from uploading erased records.
Support messages and policy changes
If you email support@skymesh.app, we receive your email address and the information you choose to send. We use it to answer your request and investigate the reported issue, retain it only as needed for that purpose and applicable obligations, and do not use it for advertising. Avoid sending passwords, Apple authorization codes or private game words.
Contact the address below for privacy questions or help with deletion. Future versions may change these practices; the updated policy will describe any changes.